RESUME Marcy Martinez
4601 Route 32
Call Center Catskill, NY 12414
518-678-9048 727-259-5003
Industry Focus: Customer Service, Sales and Sales Management Job Title: Call Center Mgt.
Experience: 15 Years Looking For: Any Position
Salary: $30000-$50000 Education level: High School
Security Clearance: None Relocation: No Relocation
Travel Preference:Light
E-mail: mjm213@yahoo.com
Objective:
To work for a profitable business, in the form of sales,customer service, data entry, telemarketing
in which I can use my computer skills and knowledge to build a successful career.
Experience:
World Connections Travel
Clearwater, fl
May 1996-August 2001
Telemarketing appointment setter, outbound calls
promoted to resetter
ALU Promotions
August 2001-January2002
Outbound calls for
also helped the ower of the company with daily task of running the call center
Blowfish Media
Saint Petersburg, Fl
January 2005 – June 2009
Assistant Manager, Verifier
Call center for travel club, assistant to manager, verifier of sales,all clerical and supervisory skills
Inbound calls as well as outbound calls
Brantley Wholesale Fumigation
Largo, Fl
June 2002 – August 2005
Office Management, bookkeeping, customer service,
scheduling appointments, phones and fax, payroll, sales
Education:
Tampa college -
Tampa, Fl
I completed 4 years of high school with a diploma
I attended Tampa College as a medical assistant student, graduation in 1989, to become a weight
loss consultant
I discovered my talent in telemarketing in 1996 and worked in the telecommunications till recently.
My husband at the time and I started our own wholesale fumigation company and have been working for the family
I now have been working for and inbound call center and have very strong references.
Skills:
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Strong telemarketing
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Data entry
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Computer skills and internet
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Strong communication skills relating with people either on the phones or in person
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Strong organization and filing